Customer Care

Shipping

How long does delivery take?

Standard shipping takes 5–7 business days. Express shipping is 2–3 business days. Please note that pre-order products have a 3–5 week production window prior to shipment.

Do you offer free shipping?

Complimentary standard shipping is available on all North American orders over $200 USD.

Returns & Exchanges

What is your return policy?

All sales are final. We offer complimentary returns exclusively for damaged or defective products.

How do I start a return?

Email us at info@i-c-o-n.world with your order number and reason for return. We will respond within 48 hours.

Orders

How do I track my order?

You will receive a shipping confirmation email with a tracking link once your order has been dispatched.

Can I modify or cancel my order?

Pre-order items may be modified or cancelled within 24 hours of placement. Please contact us immediately.

Send us a message

* required

Email info@i-c-o-n.world

Instagram @icon.___________

Response Within 24–48 hours